Razer Phone (1) has stopped charging and will not turn on | Razer Insider

Razer Phone (1) has stopped charging and will not turn on

  • 24 August 2019
  • 1 reply
  • 7 views

Hey guys,

Last night I was trying to charge the phone but over about 15 minutes, it would not budge from 11% and it kept saying charging and low battery. I tried charging it with another cable and it displayed the same issue. So i thought I'd restart the phone to see if that was an issue. No power down animation played, it just turned off completely.

The phone will not show a charging icon when I plug in the charger, nor will the LED turn on. It does not turn on no matter what I do, Vol up/down and power, plugging it into the computer. Nothing.

Any advice? I don't mind getting it sent off and paying for repairs but as far as i've seen Razer doesn't make that option plain.

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1 Reply

You can get it repaired contact support