Razer Phone 1 refurbished problem | Razer Insider

Razer Phone 1 refurbished problem

  • 10 December 2019
  • 3 replies
  • 561 views

Hi guys I just buy a Razer Phone 1 refurbished from the official Razer store on E bay my problem it’s that when I charge the phone ( it came with the battery dead) the phone start and it’s stuck in Dowload mode when I manage to restart it the phone it’s stuck in the logo ( Powered by Android logo) I restart it again and it’s stuck in the Dowload mode again I can’t pass from there I try to get in the recovery mode by pressing down VOL up and power and with VOL DOWN press all the buttons at the same time plugged in my PC unplugged and nothing works do you guys know any solution for this issue?

This topic has been closed for comments

3 Replies

Userlevel 7
RAMONis56457



If the hard reset also did not work, then you will have to get it replaced or returned with the seller themselves. And buy another one, the more you wait the chance to return/replace window might close as well.

In the meanwhile you can also do a quick checking with the Razer support team Chat(quick support)(only US and Canada) if anything else cab be done from their side.
Support link below,
https://support.razer.com/contact-support/?c=us
Same issue. Contacted support, but it seems they are working on a fix. I wasn't offered a replacement.