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Razer Phone 1 - Wobbly USB-C connector

Discussion in 'Razer Support' started by PEARLdailySpringFrost852, Dec 14, 2019.

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  1. Hi,

    I have the Razer Phone 1 and I already got it replaced through RMA because of a faulty digitizer. The one they have sent back to me has a dodgy USB connector that "disconnects" after the slightest vibration.
    Whether I connect the phone to the car, charger, data cable, or USB-C to Audio adapter, the connection keeps on dropping out and sometimes does not even register.

    I was wondering if this issue is common, and if anyone managed to get this fixed (through RMA or other means).

    Thanks
     
    Last edited: Dec 22, 2019
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Are you still having the same issue? Can you share a video of it?
     
  3. Hi,
    Sorry for the late reply,
    My phone went through RMA and is now fixed.
    Thank you.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the update. Let me know if you need more help.
     
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