Razer Phone 2 and Helium App

Discussion in 'Mobile' started by BSauce, Jun 23, 2019.

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  1. BSauce

    BSauce New Member

    Has anyone had any success in using the Helium app on the Razer Phone 2? I recently ran a backup on my Galaxy S7 before purchasing the Razer Phone 2. I tried the same process on the Razer and the App on the PC will not recognize the phone.

    I have USB debugging enable on the phone and the android drivers are installed on the PC. I can also access files via the PC.
     
  2. ThirdTemple

    ThirdTemple Active Member

    What are you trying to backup?
     
  3. ThirdTemple

    ThirdTemple Active Member

    You can also backup to Drive using System/Developer options/Backup in Settings.
     
  4. ThirdTemple

    ThirdTemple Active Member

  5. BSauce

    BSauce New Member

    Thank you for the reply. I am mostly trying to restore games that were not cloud based that I had a lot of hours invested in. The apps had empty folders for the save game files, and research proved that helium could restore those save game files. I was successful in backing them up on the Galaxy phone, but unable to get Razer to recognize the app.

    I will give the link a try and see if that resolves any issues. Thanks!
     
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