Razer Phone 2 Cannot update to 9 Pie !!! | Razer Insider

Razer Phone 2 Cannot update to 9 Pie !!!

  • 16 September 2019
  • 12 replies
  • 653 views
E
Hello Everyone

I recently bought RP2

When i try to update to 9 Pie it show that my system is up to date.

My current Android version is : 8.1.0
Build number : O-MR0-RC009.2-RZR-181013.1136
This topic has been closed for comments

12 Replies

M
My Razer 2 have same issue... And no one knows why... :frown_:
E
Maroonpulsefever992
My Razer 2 have same issue... And no one knows why... :frown_:

Alot of people had the same issue but RAZER won't solve this. Razer should do what other company do for there customers.
Razer.Caziel
Userlevel 7
This has long been fixed. Where did you guys get the phone from? Also, do you mind sending me screencaps of what happens when you run the updater?
M
Razer.Caziel
This has long been fixed. Where did you guys get the phone from? Also, do you mind sending me screencaps of what happens when you run the updater?


Nothing happens....just up to date...
1 Attachment
Saiyan-Rox
Rank
Userlevel 7
Where did you buy the devices and what carrier are you using?
M
Three UK.... I spoke with them and they said it is Razer pass updates via imei... Imei is clean I don't know where is issue...
Razer.Caziel
Userlevel 7
Maroonpulsefever992
Three UK.... I spoke with them and they said it is Razer pass updates via imei... Imei is clean I don't know where is issue...

RP2s from Three UK should already have MR2 of Android PIE. Please PM me the serial number and IMEI of your RP2 so I can help you sort this out.
F
I also have the same problem. Just says the system is up to date when i manually search for updates... Can you help?
M
Looks like they didn't not help....
Razer.Caziel
Userlevel 7
@focusVividVioletrush719 Please PM me a screenshot of the update screen along with the serial number and IMEI of your RP2.

@Maroonpulsefever992 I will get to your PM in a bit.
M
Android Pie on my phone Thanks!!!
Razer.Caziel
Userlevel 7
Maroonpulsefever992
Android Pie on my phone Thanks!!!

Thanks for updating the thread. I'll be locking this now as resolved. To everyone else experiencing the same issue, don't hesitate to PM me the serial number and IMEI of your Razer Phone so I can help you get the update.
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