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Razer Phone 2 hardware issue

Discussion in 'Razer Support' started by Jacker540, Sep 18, 2019.

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  1. Jacker540

    Jacker540 New Member

    Was just on live chat with a gentleman about my Razer phone 2 that is brand new. Purchased Sept 7th off the razer website, arrived 13 Sept. He told me the warranty people will contact me within 24-48 hours but I wont receive a new phone for approximately 3 weeks. This is ridiculous.
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting your concern here. Please send me a PM together with your case ID or email address so I can check its progress. Let's continue from there.
     
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