Razer Phone 2 not charging with any almost charger i try

Discussion in 'Razer Support' started by Iron_Mage, Mar 5, 2020.

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  1. Iron_Mage

    Iron_Mage New Member

    okay so i first noticed an issue with my phone last night,
    it wouldn't charge with its razer charger, my nintendo switch charger, or usb-c Logik laptop charger,
    it did however work with my 2 usb to usb-c cables i got to allow my phone to connect to uni computers that dont have usb-c ports, one cable from The Range & the other from Flying Tiger,
    both cables said 'charging slowly' rather then just 'charging' as they usually do
    this evening however only the Flying Tiger cable works and only if it's plugged in decal facing down where as thats never made a difference before
    if i move my phone at all it stops charging and i have to take the cable out and plug it back in, ive tested all the cables and they work fine, so do the bases ive been using
    theres no visible issues with the port
    im worried that my phone will completely lose charge, & none of the cables will work, ill lose my only method of communication with my technophobe family not to mention all my university photography, im a student and really cant afford to drop cash on even a burner phone to tied me through, plus im at risk of heart attack & really cannot afford to be left without a way to contact emergency services
    gee guess im panicking a bit huh
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please do not worry about it too much. Everything is going to be fine. Send me a PM with the serial number of your RP2, and I'll see what I can do to rid you of this inconvenience.
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