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Razer Phone 2 USB-C Audio Crackle

Discussion in 'Razer Support' started by FiretronP75, Aug 7, 2019.

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  1. FiretronP75

    FiretronP75 New Member

    When using my Razer USB-C headset with my Razer Phone 2, the audio is all crackling and pops at the lower 4 audio volume levels.
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Are you referring to the Hammerhead USB-C or the Razer Phone 2 earphone dongle? Have you tried using it with another device to see if the same issue persists?
     
  3. FiretronP75

    FiretronP75 New Member

    Yes I have. The Earphones work correctly with other devices, and the Phone works correctly with other devices. They just do not like each other. I am using email support now, so you may disregard all my forum threads.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the update. Got that. Let me know if you need help with anything else.
     
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