Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Razer Phone 2 USB-C Audio Crackle

Discussion in 'Razer Support' started by FiretronP75, Aug 7, 2019.

Tags:
Thread Status:
Not open for further replies.
  1. FiretronP75

    FiretronP75 New Member

    When using my Razer USB-C headset with my Razer Phone 2, the audio is all crackling and pops at the lower 4 audio volume levels.
     
    FiretronP75, Aug 7, 2019
    #1 Share
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Are you referring to the Hammerhead USB-C or the Razer Phone 2 earphone dongle? Have you tried using it with another device to see if the same issue persists?
     
    Razer.RedPanda, Aug 16, 2019
    #2 Share
  3. FiretronP75

    FiretronP75 New Member

    Yes I have. The Earphones work correctly with other devices, and the Phone works correctly with other devices. They just do not like each other. I am using email support now, so you may disregard all my forum threads.
     
    FiretronP75, Aug 20, 2019
    #3 Share
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the update. Got that. Let me know if you need help with anything else.
     
    Razer.RedPanda, Aug 22, 2019
    #4 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >