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razer phone can't read SIM card after updating to 8.1

Discussion in 'Mobile' started by runics_tang, Apr 19, 2018.

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  1. runics_tang

    runics_tang New Member

    mine has been checked and the issue has been solved in my opinion
     
  2. Gipsy_d4ng3r

    Gipsy_d4ng3r New Member

    Yes... Just restarted and it's working even now... Thanks guys
     
  3. Rox598

    Rox598 Keyblade Master VANGUARD

    Glad you guys got sorted.

    Did razer send you a new OTA or something?
     
  4. runics_tang

    runics_tang New Member

    yes, i have received that and it solves the issue
     
  5. Valinor1983

    Valinor1983 New Member

    Why they dont provide it for everybody?
     
  6. runics_tang

    runics_tang New Member

    because the ota is under tests and we apply for it
     
  7. NickWoo

    NickWoo New Member

    please pm me either , same issue , had already reset to factory and still didnt solve
     
  8. NickWoo

    NickWoo New Member

    please send me pm either , i have to use my phone to work , its really annoying right now
     
  9. HK_MC

    HK_MC New Member

    So i would assume that it is not an exclusive OTA, instead it will eventually be pushed to all user? I'm having the same issue too but sadly haven't gotten any reply from the support. I will be sooooo grateful when it finally arrives.
     
  10. HyruleDAD

    HyruleDAD New Member

    dude you gotta be kidding my phone is totally not working, i have court dates and appts and a phone that does not work after update. can RAZER at least give us some kind of answer or a way to roll back? Im a youtuber and i feel like i should make a video after this. and worst part is they did not resolve it AFTER knowing a bout the issue and still released it to the public. im a big razer fanboy but this kinda hurts. i tried the sim on a different phone and it works fine but on my razer its a disaster. i need a fix soon cause im literally without a phone
     
  11. TheCrazyLex

    TheCrazyLex New Member

    Hi,
    you can either rollback to N by using the factory images or you can try to contact customer support to see whether they can help you.
     
  12. HyruleDAD

    HyruleDAD New Member

    how do i download the factory images?
    i did a factory restore and it restored to oreo
     
  13. Rox598

    Rox598 Keyblade Master VANGUARD

  14. HyruleDAD

    HyruleDAD New Member

  15. weirdman7

    weirdman7 New Member

    Can someone please pm me an OTA for the fix? I'm from the U.S with the T-Mobile carrier, and after updating my phone to 8.1, I stopped getting service. I tried with Razer Support, but they're not helpful right now.
     
  16. weirdman7

    weirdman7 New Member

    Nvm now, my phone got an update, and I looked into the description, and it said bug fixes so I updated it and I'm now getting signal from my carrier now.
     
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