Razer Phone fingerprint scanner malfunction

Discussion in 'Razer Support' started by firstPacificBlue786, Jul 11, 2018.

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  1. firstPacificBlue786

    firstPacificBlue786 New Member

    Got the phone when it came out, so I've had it for a while. It was working great until today.

    For some unknown reason, the moment I touch the power button/scanner, the phone immediately acts as if it is continuously sensing 5 wrong fingerprints at once. I then have to unlock my phone with my password, and when I do I get immediate haptic feedback as if I pressed the fingerprint scanner an additional 3 times.

    I haven't damaged the phone, and this has just happened all of a sudden. Not sure what I should try.
  2. FatKidWanderer

    FatKidWanderer Well-Known Member

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