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Razer Phone Software Update (Android Pie 9.0)

Discussion in 'Razer Support' started by ZeroNero, Aug 19, 2019.

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  1. ZeroNero

    ZeroNero I, Gamer Staff Member

    Hello Insiders and Razer Phone Users!

    The recent OTA update for Razer Phone was paused while the engineers are investigating the reported issue with the Game Booster. We know you're all excited for this update and we sincerely apologize for the inconvenience. For users who were able to update and experienced blank screen after launching a game, please do the workaround shared by @Rox598 below.

    Reset the Game Booster settings.

    1. Go to Settings, tap on GameBooster
    2. Tap reset icon at the top right corner
     
  2. PT.Singer

    PT.Singer Jedi Master VANGUARD

    Thanks for the update - I can't wait to install it when the engineers get everything figured out.

    And congrats on your first post, @zeronero ! ;)
     
    Superobot1212 likes this.
  3. ZeroNero

    ZeroNero I, Gamer Staff Member

    Hopefully we get an update soon and thank you for the warm welcome!
     
    Superobot1212 likes this.
  4. Rox598

    Rox598 Keyblade Master VANGUARD

    Only seeing this now but thank you for spreading the word to the support section @zeronero
     
    Superobot1212 likes this.
  5. Jugssmcnugss

    Jugssmcnugss New Member

    Is this update going to ever happen or wait another year?
     
    Superobot1212 likes this.
  6. mfazarsetiawan

    mfazarsetiawan New Member

    25 september 2019, my razer razer phone 2 just have android 8.1 , there is no update for 9.0 in my phone ? Is anyone know why?
     
  7. Rox598

    Rox598 Keyblade Master VANGUARD

  8. Dribugd

    Dribugd Member

    Many thanks for your support for razer phone one and for even more support in the future. This phone is perfect for you.
     
  9. I just updated to Android Pie 9.0 on my Razer Phone 1, via my home wifi, and since the update, I can connect to literally every single wifi network BUT my home wifi network. It doesnt even complain if I put in the wrong password, it just says "Yip... trying to connect".
    I am using a Netgear r8000p router, and have looked to see if its MAC address is even trying to connect to the network, and no its not. I have even tried setting the router to Block all New Devices, and the phone still says "Yip, trying to connect". I have tried everything, including factory resetting the phone, but to no avail.

    I have reached the point where I simply dont understand... I have never been in this situation before... Its very unnerving
     
  10. YourStepDad_PR

    YourStepDad_PR New Member

    The other issue is Android auto not being supported with Razer phone 2 there's a lot of people with the same problem

    Thanks
     
  11. AlexOliveira

    AlexOliveira New Member

    Hi, my Razer had a problem i out it to repair and they Gave me a new one, but I cant update it to Android 9 Pie, what can I do Change update it? Um the settings it data the phone its update and gás Android 8 with a Patch of may of 2018...
     
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