Razer Phone wont switch on

Discussion in 'Mobile' started by wildsville, Mar 1, 2018.

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  1. wildsville

    wildsville New Member

    Hi All,

    My phone is stock (not messed with) and has been fine until tonight. I put in on charge with the stock charger and cable, and i looked own an hour later and it was off. Now it wont switch on. Is there anything i can do to get it back on? Im puzzled. The phone is pristine and nearly new.
     
  2. Mine just did the same thing.

    I put it on charge, set an alarm

    woke up before the alarm went off. tried to dismiss it. phone froze so I held power button down and now been stuck at the animated boot screen.

    also running stock.
     
  3. DreamLucid

    DreamLucid New Member

    Try holding the power button and the volume up at the same time. May be the volume up I'm not sure try both.
     
  4. Void728

    Void728 New Member

    Same issue but was updating and installing some apps. Been stuck on the animated boot screen for over 2 hours now. Send Help!
     
    DRIFT_IT likes this.
  5. gazreen

    gazreen New Member

    Same thing happened to me while I was using Facebook app. My phone still stock and I never install via apk.
     
  6. Joikansai

    Joikansai Well-Known Member

    What’s wrong with installing via apk, and how made it not in “stock” if I’ve something already installed like google camera?
     
  7. gazreen

    gazreen New Member

    There is nothing wrong with installing via apk assuming you download it from a reliable source. In my case I never install via apk because all the apps I need can be downloaded from play store.
     
  8. DreamLucid

    DreamLucid New Member

    did you try what i said? (its power button and volume up)
     
  9. Torombolo

    Torombolo Member

    My phone didnthe same thing when i opened 2 cameras ( dumb idea) i thought it got bricked , try this

    Remove your case if you have one
    Press power, volume + and volume - at the same time until you see light on the screen(5 to 15 secs)

    Hope this helps
     
  10. White_King

    White_King New Member

    thank you! it worked for me! unfortunately it just loads the "loading..." screen and turns back off.. :slightly_sad:
     
  11. ks2018

    ks2018 New Member

    what did razer support do to help all who are experiencing problems with this new phone product ???
    a big part of a product and reliability is the response from the company who put the product out there -
     
  12. ks2018

    ks2018 New Member

    i was thinking about getting one - in your assessment of the product do you think it is durable ???
     
  13. ks2018

    ks2018 New Member

    i get the troubleshooting part of helping the end user and razer folk - but why should they need to do this when these purchases seem to be much less than a year and phones do not blink out like this ????
     
  14. PvtParts296

    PvtParts296 New Member

    Thank you, that fixed it for me
     
  15. This actually worked very well. My phone turned on right away after a couple of seconds.
     
    polytechSapphire561 likes this.
  16. twistedmjc

    twistedmjc Member

    This worked for me as well.. Yesterday my screen turned off then wouldn't come alive again.. Vol + and power got me back up and running in a couple seconds
     
  17. CapnMurphy615

    CapnMurphy615 New Member

    ToromboloNew Member
    My phone didnthe same thing when i opened 2 cameras ( dumb idea) i thought it got bricked , try this

    Remove your case if you have one
    Press power, volume + and volume - at the same time until you see light on the screen(5 to 15 secs)

    Hope this helps

    Torombolo, Apr 27, 2018Report
    #9replyunlikeshare


    This is the fix, for me at least. I halfway freaked when I couldn't power on, or get a reboot from power & vol +/- alone...all 3 got me back to functional
     
    Last edited: Jun 18, 2018
    MattRed1996 likes this.
  18. FlashAL

    FlashAL New Member


    try to completely empty the battery when it's empty the red light should turn off then plais your phone at change for 1 or 2 hours with out removing from charge and try to turn it on . this should work if you didn't change your boot animetion or something like that
     
  19. dawnmessenger

    dawnmessenger New Member

    I found that it switches on if you disconnect the charger. Hope that helps!!!
     
  20. Just wanted to say Thank you for the info it really helped
     
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