Razer profiles downloading XML files, help

Discussion in 'Razer Chroma' started by HarryPXD, Aug 11, 2017.

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  1. HarryPXD

    HarryPXD New Member

    I have got a razer ornata chroma keyboard and wanted to try out some of the community profiles. However, instead of downloading the .razerchroma document, it downloads the files as XML. I read that making the file a ZIP and changing the .zip to .razerchroma but this hasn't helped. If anyone knows a possible fix or a way to help the problem please let me know.
     
  2. Chromatic1

    Chromatic1 New Member

    I'm in the same boat as you. This is driving me crazy as well. Any help with this would be appreciated.

    I finally understand it. When you download the profile, do not even open it; it should already be in zip file. Just rename it with .razorsynapse, and then open it from Synapse. I was able to try out a few profiles. Glad I finally am able to do it. Hope this helps.
     
    Last edited by a moderator: Aug 30, 2017
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