Razer Raiju Ultimate Firmware BETA

Discussion in 'Razer Support' started by E4M0N, Nov 2, 2018.

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  1. E4M0N

    E4M0N New Member

    I have been forwarded by @Dekades to create a forum thread regarding the Razer Raiju Ultimate and its firmware. So could someone get back to me in response to this thread thanks !

    I’m sure most have been aware of the community backlash to this product. With personal use of it, not working as intended - and nothing being done. The frustration as a long term customer of razer products; and lack of customer support is unacceptable. This should have been dealt with before release, or at least now respond to the community with updates on what’s happening in terms of the controller and it’s firmware.

    Awaiting a response, hopefully to put an end to this long awaited issue and many others dealing with a £200 joke where the customers are having to dig for answers themselves.
     
    7nightwing7 likes this.
  2. E4M0N

    E4M0N New Member

    @Dekades still waiting for a response from an agent. Fellow community members are being sent the links any idea on whom will be responding the me? Thanks.
     
  3. E4M0N

    E4M0N New Member

    Even if they could email me the link like some others I don’t mind as long as some action is taken until the next version firmware release.
     
  4. Razer.Winteryang

    Razer.Winteryang Ice Bear Staff Member

    Hey @E4M0N, I sent you a PM to help you out with the firmware. Please check your inbox.
     
    aeroUFOGreencoast272 and E4M0N like this.
  5. Nominon66

    Nominon66 New Member

    Hi there,
    Could I get the link to the beta firmware too please?
    Thanks
     
  6. 7nightwing7

    7nightwing7 Active Member

    Me too please.
     
  7. Hi can you send me too the update
     
  8. jharrer1980

    jharrer1980 New Member

    Could you please PM me the update - I am also experiencing issues and would like to use this controller - thank you
     
  9. Razer.Winteryang

    Razer.Winteryang Ice Bear Staff Member

    I sent you guys the BETA firmware. Feel free to reply to my message should you have some questions.
     
    7nightwing7 likes this.
  10. Dodo1200

    Dodo1200 New Member

    When the Full version? (Not Beta)
    The drift Stick and the lag are sure software problems and sames with the beta 1.2 (Sorry for my english)
     
  11. MZONE85

    MZONE85 New Member

    Please also send link to firmware. I have huge stick drift issues. Thanks
     
  12. we are in December possible that the problem has not yet been solved ... for a € 200 controller is not acceptable
     
    7nightwing7 likes this.
  13. MZONE85

    MZONE85 New Member

    Still no reply. Please also send link to firmware. I have huge stick drift issues. Thanks
     
  14. I_THE_ME

    I_THE_ME New Member

    It seems like the main problem the 1.02 beta has fixed is the unresponsiveness off the triggers. From what I can tell the thumbsticks and their unresponsiveness, especially the right thumbstick's when aiming left, hasn't been affected. I guess the problem of the thumbsticks dragging the aim to a direction could be fixed with an update to the deadzones. However the unresponsiveness of the right stick is a different problem and is likely a driver/memory problem.
     
  15. 7nightwing7

    7nightwing7 Active Member

    Since the beta, only my left stick is still drifting. Now if they could fix this before christmas...
     
  16. haveGUNSwillTRAVEL

    haveGUNSwillTRAVEL New Member

    Can I get this firmware to please? Nobody has responded to my other thread. Razer TE Edition pS4
     
    F_U2910 and aeroUFOGreencoast272 like this.
  17. Well for me it Goes like this, i got second razer raiju ultimate and on bluetooth i have still impossible Input lag, wired right stick is still lacking responsivnes but especially when aiming to the left and Little down, also i noticed that it catching a lag sometimes and going crazy. Funny thing that first Day it worked fine and Day by Day gotten worse. From the beginning there was installed 1.01 firmware, asked Staff on forum for 1.02 but no reply at all. Well im going to shop and change it for another one and if that not gonna help refund and wait for Astro c40 Tr..
     
  18. Hi I was wondering if I could get the beta firmware for my Raiju TE(Tournament Edition) as I am having a right stick issue regarding turning left only. Thank you in advance.
     
  19. I_THE_ME

    I_THE_ME New Member

    In my experience the 1.02 beta doesn't affect the problems regarding thumbsticks, so don't get your hopes up.
     
    7nightwing7 likes this.
  20. 7nightwing7

    7nightwing7 Active Member

    Same. Stil stick drift on left stick. Input lag seems better though. But man, got this controller since october. This is a let down as a first razer customer.
     
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