Hi all, my wife and I both have the Ultimate. We are both on 1.03. huge drift issues. I've talked to 3 different reps now. Apparently they are out of stock on the new version. And no time frame. They offered me a credit of 262 usd to use on the store per controller, less then what I paid. There is nothing I want on the store. So I'm kind of at a loss here. I don't know what to do. The tournament is out also How did you guys get it? So no firmware update, no controller . 500 credit to use on what? I just want two working controllers. On top of it, support has been not easy to work with. Can anyone lend a hand? Does Razer watch these forums? What else can I do? Do I need to take it apart and fix it myself?????