Razer Refusal to Repair Broken HuntsmanMini (Out of Box) - Tells me to subscribe to newsletter | Razer Insider

Razer Refusal to Repair Broken HuntsmanMini (Out of Box) - Tells me to subscribe to newsletter

  • 20 November 2020
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Razer Refusal to Repair Broken HuntsmanMini (Out of Box) - Tells me to subscribe to newsletter instead.

I've been a customer since the boomslang and they outright blame me for a keyboard shipped with a broken switch stem.

It took them 1 week of getting passed around different customer service teams before getting the response

https://cdn.discordapp.com/attachments/534364559633416194/779461290837934110/unknown.png

https://cdn.discordapp.com/attachments/534364559633416194/779461324996214794/unknown.png
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1 Reply

Razer.Caziel
Userlevel 7
Do you mind sending me your ticket number? I'd like to review what previously transpired. As of this time, I won't be able to guarantee that you will get a replacement, but I will do my best to help you get this sorted out.

*Locking the thread to curb the conversation to PMs.
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