Razer Seiren X headset monitor output not working (?) | Razer Insider

Razer Seiren X headset monitor output not working (?)

  • 9 December 2020
  • 2 replies
  • 271 views
F
Hello,

I've just bought the Razer Seiren X mic.
The headset monitor ouptut (3.5 jack) on the Seiren X does not seem to work whatsoever.
I've tested it with my Blackshark X headphones, a pair of Sennheisers, and a pair of Audio Technicas.
So far:
1) The mic works and picks up sound beautifully.
2) The headset monitor output does not work with these settings:
- Control Panel > Sound Devices > Audio Output set to Speakers (Razer Seiren X)
- Control Panel > Sound Devices > Audio Output set to anything else (like Speakers 7.1 Surround Sound, SPDIF-Out, or any other audio output my rig has).
3) The headset monitor output remains silent with the mic's gain knob in any setting and/or the headset's volume control in any setting.

I'm kinda confused as what to do next; there's very little information about this issue on the web and I got a gut feeling I do something wrong OR my Seiren X is defective out of the box.
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2 Replies

C
I just got the X too and I'm having the same problem with my bose headphones. Have you talked to customer support? I'm thinking of reaching out to them. I literally got this today and am having the same issues.
Razer.Speedcr0ss
Userlevel 7
Hey there! Thanks for posting your inquiry here. Please be aware that the mic monitoring only works for the headset and not the desktop's audio. Also, have you tried using a splitter that came with your headset? Please plug the headphone portion of the splitter into your Razer Seirēn X. Let me know if it helps. Feel free to submit a case to our Support Team by clicking this link.
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