Hey,
I purchased Razer Sila last week and I can't log in to the app on my iPhone. I have iOS 14.4, I wonder, maybe the app needs an update to work with new iOS?
When I put my credentials and tap 'log in' the green screen appears and it keeps loading and loading... I've tried reinstalling the app a few times already.
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nishe
Hey,
I purchased Razer Sila last week and I can't log in to the app on my iPhone. I have iOS 14.4, I wonder, maybe the app needs an update to work with new iOS?
When I put my credentials and tap 'log in' the green screen appears and it keeps loading and loading... I've tried reinstalling the app a few times already.
Good luck. The app is defiantly broken and Razer refuses to acknowledge it. I've spoke to half a dozen people on their support team that haven't got clue. The app defiantly needs to be updated to work with the new OS's, the last update for the app was back in 2019. I've had the Sila since launch and never had this problem. This forum has quite people experiencing the same issue with no fix. The few post that a support member has replied to, locked the post. There is no fix for the end user, the issue is on Razer's end.
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