Razer silver dissapeared | Razer Insider

Razer silver dissapeared

  • 6 January 2020
  • 8 replies
  • 71 views

So I woke up this morning and 500 of my razer silver has disappeared and I have no idea where it went. I mined that 500 through Gamma through the last few days and It just disappeared this morning and I haven't bought anything unless someone hacked my account which I doubt it, I'm just really confused and I need some help Plz.

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8 Replies

Userlevel 7
yurko47
So I woke up this morning and 500 of my razer silver has disappeared and I have no idea where it went. I mined that 500 through Gamma through the last few days and It just disappeared this morning and I haven't bought anything unless someone hacked my account which I doubt it, I'm just really confused and I need some help Plz.

Hi yurko47,
You can check history of your Razer Silver from this link https://gold.razer.com/transactions.
xCryptik
Hi yurko47,
You can check history of your Razer Silver from this link https://gold.razer.com/transactions.

Thank you for showing me this but there was still no transaction saying that I bought something. all that was on there was that I earned a lot of +3 rewards from gamma. If you could tell me if there is something else I could do, or who I can take this problem to that would be amazing, thank you.
Userlevel 7
yurko47
Thank you for showing me this but there was still no transaction saying that I bought something. all that was on there was that I earned a lot of +3 rewards from gamma. If you could tell me if there is something else I could do, or who I can take this problem to that would be amazing, thank you.

Hi yurko47,
Kindly submit a ticket to Razer Gold Support Team by clicking the link below:
https://gold.razer.com/ticket-inbox/submit
OR
You can reach the Razer Gold LiveChat support from https://gold.razer.com/help at the bottom right.
Userlevel 5
It may help to re-login
Userlevel 7
Razer zSilve expire in one year if not used.
Userlevel 6
Your Razer Silver only stay valid for 1 year from the day you got it.
Same here woke up this morning and to lost over 2000 seem all that use over the last month and you loose it.
you can always try to contact the support to see if they can do something about it