Razer Silver Redeemption For Friend in different countries.

Discussion in 'Razer Gold & Silver' started by KingKongJrz, Mar 4, 2019.

Thread Status:
Not open for further replies.
  1. KingKongJrz

    KingKongJrz New Member

    Hi Razer Community,

    I'm new to razer community. I'd like to ask how to redeem razer silver for razer gear for my friend in penang, malaysia. Any suggestions?

    Can i ship it to his office address? i just need to pay shipping cost and all the taxes right, since i'm redeeming with razer silver so i suppose to get razer gear for free am i right?

    I live in Indonesia by the way.

    I'd appreciate your suggestions and answers :D
     
    pancholr, 0V3R_K1LL and DRIFT_IT like this.
  2. ElementOne

    ElementOne Active Member

    Yes you can ship to him. Pick the item you want to redeem with your silver, it will direct you to order summary where you can select the country you want to redeem it. Ensure that the correct country(Malaysia) is selected. Also check availability of item stock first at https://www2.razer.com/ap-en/store. As a suggestion, only proceed to redeem the code if the item you want is in stock from their online store(You don't want to be holding on to a voucher that will expire in 2 months and forgot to redeem it). Go back to https://www2.razer.com/ap-en/store and add item to cart. During checkout select Malaysia as country for shipping country. Key in the discount promo code and checkout. Log in your Razer account(if you have one) and key in your friend's office address in the billing address and proceed continue. You'll likely need to pay RM47.00 for shipping as that's their base shipping rate even for a Razer shirt to Malaysia. As for tax, you might or might not be billed for tax for the item. That depends on the custom checks. If you are lucky, you don't require to pay. Since Razer uses Fedex, your friend will be billed the tax on the spot during delivery if there is any after customs clearance.
     
  3. KingKongJrz

    KingKongJrz New Member

    @ElementOne Is it okay to log in with my razer account when i checkout? since my razer account is detected to have Indonesia as my region.
     
    0V3R_K1LL likes this.
  4. ElementOne

    ElementOne Active Member

    I believe there shouldn't be an issue. I've ordered some stuffs from the US site to a US address with my Malaysia account before.
     
  5. KingKongJrz

    KingKongJrz New Member

    Thanks for your information. :D
     
  6. xCryptik

    xCryptik Well-Known Member

    Your friend will be paying the tax for you.
     
  7. KingKongJrz

    KingKongJrz New Member

    dude, i forgot to ask you.. is it okay to sent the razer gear to my friend office? since my friend is working on freight forwarding company and razer got policy that order that is send to freight forwarding address will be cancelled.
     
  8. xCryptik

    xCryptik Well-Known Member

    You will received confirmation to your email before the shipping is confirmed. If rejected, you will need to provide them another shipping address.
     
  9. KingKongJrz

    KingKongJrz New Member

    Please help to answer this @xCryptik @ElementOne

    I can't proceed my payment when i place my order in razer malaysia store, it says payment authorization failed.
    Is it because i'm using indonesian credit card but i fill the billing address for payment with my friend's office as you suggested @ElementOne ?

    How to proceed the payment ? since i've already redeem my razer silver for razer gear and i can use it on malaysia razer store.

    I'd like to pay using indonesian credit card but i ship it to my friend in malaysia penang.

    Please give me suggestion guys...
     
  10. ElementOne

    ElementOne Active Member

    Have you tried with paypal payment? It's the 2nd payment option. Paying by card directly usually gets payment authorization failure as the name of receiver is different from the card's owner name. I get that a few times when I pay with debit card but I have no issues when I pay through paypal. Give it a try and update us.
     
  11. KingKongJrz

    KingKongJrz New Member

    @ElementOne How to pay using paypal? They only give us option to pay using American Express,MasterCard,Visa and Wire Transfer on Malaysia Razer Store. There's no option for paypal?

    how to proceed using paypal?

    Thanks for your attention and help
     
  12. ElementOne

    ElementOne Active Member

    Is this visible on your side? It would be strange if it's not there.

    [​IMG]
     
  13. KingKongJrz

    KingKongJrz New Member

  14. ElementOne

    ElementOne Active Member

    Check your conversation. I think there's something I discovered.
     
  15. xCryptik

    xCryptik Well-Known Member

    You have to call your respective bank for your credit card to enable international billing. That's why your payment failed at the first place.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >