Razer support is ignoring my emails. | Razer Insider

Razer support is ignoring my emails.

  • 23 March 2021
  • 1 reply
  • 2 views
S
I am thinking of contacting the police about this, I have sent my RVU to razer support with RMA and everything and after a long thread of emails they supposedly sent it https://www.fedex.com/fedextrack/?trknbr=450378569317&trkqual=12021~450378569317~FDEG , after contacting fedex they said that the address that had the item delivered didn't match mine, which I gave them in my multiple emails I sent, and this guy "Ronnie" keeps copying and pasting that after checking that link he sees it has been delivered, and I keep repeating that FEDEX SAYS YOU SENT IT TO A DIFFERENT ADDRESS THAN MINE, please assist me with this I really don't like getting law enforcement involved for a mouse, but I will if I have to.
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1 Reply

Razer.Caziel
Userlevel 7
That is truly unfortunate. Please send me your ticket number so I can help you get this sorted out. I'll take it from there. To initiate a PM, click on my name, then select Start a Conversation.

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