Razer Support is SCREWED UP! | Razer Insider

Razer Support is SCREWED UP!

  • 5 April 2019
  • 1 reply
  • 335 views

Has anyone else had absurdly long delays getting warranty work done on a Razer Phone, I have been more than 3 weeks without my phone because it kept shutting off (Presumably a battery issue). So I sent it in under warranty and Razer has had it for 3 weeks now with no end in sight.

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1 Reply

Hi there, @KevinBorah! Can you send me a PM with the Case ID from our Support Team? Allow us to check the status of your case. Let's continue from there.