Razer Support

Discussion in 'General Discussion' started by technokat, Nov 9, 2014.

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  1. loli556

    loli556 Active Member

    could you take some fotos ? or maybe a video ?
  2. A
    Any thin and long item will bend in a thight hipster pocket, whereas not a single fitband was reported to be in this state on the first week of usage
  3. Here's the pics I sent to CS for the RMA:

    KneeGrowOnDubs and QuEnSiTy like this.
  4. loli556

    loli556 Active Member

    thanks now i understand.. but otherwise how did it fit .? what was your wrist inch?
  5. My wrist measures 6.5 in around. With the small clasp it's loose, but comfortable. I probably could have decided to wait for the smaller size, but I'm not a fan of things being too tight to move on my wrist.

    Definitely comfortable and non-obtrusive.
    QuEnSiTy likes this.
  6. Nixqc

    Nixqc New Member

    Thanks guys for making this thread! I wanted a Nabu so bad.. was about to order one today from futureshop.

    After reading this thread.. and knowing it will have a rough time at my job im seriously reconcidering.

    As some of the people in this thread I'll wait to see if they will be a different version.
  7. ytsejam1138

    ytsejam1138 New Member

    Well, today I've had my Nabu for exactly one week. I wear it to work (elementary school teacher) and I wear it when I go to bed to track my sleep. And here's what it looks like now. Also, that's not dirt on the band, that's the new color after wearing it a week. IMG_20141216_161220.jpg
    Dimscene likes this.
  8. original2k

    original2k Member

    there's enough of these banged up images to sway me away from tonights wave 2 release. but i'd also like to know if there's anybody who has a nabu that's still holding together, really curious how wide spread it is, i.e.- is it a manufacturing issue or is the material just poorly designed
    Tengu likes this.
  9. There is nothing to do with the clasp.

    I also have scratches on my screen got during regular use. I have posted about this issue earlier in the forum.
  10. HaltusKain

    HaltusKain Well-Known Member

    I don't have a Nabu, nor am I expecting to get one any time soon, just for cost reasons, so idk if I'm actually qualified to pitch in to this discussion... but...

    For those of you that already have one, I'm wondering if a spray-on rubber protectant, or some kind of epoxy coating would be a good idea. I'm thinking the soft outer layer was maybe not the best design decision... doesn't matter how good a quality it is, if something soft is rubbed against something hard, the soft something is going to get scuffed/altered/damaged.

    Infact, Razer, if you could recommend a specific product users could treat their Nabu's with to give it a hardened outer shell WITHOUT voiding the warranty - or even allowing users to send in their units to be professionally recoated - would certainly be a class-act!

    No shame in making a mistake - it's how you handle it that matters.

    To that note, for future Nabu units, I'd suggest either doing away with the soft rubber, in favor of something harder/more durable, or at least reinforcing the contact points (edges) with something harder.

    I'd also add raised fins (again made of a harder material) along the edges of the screen - roughly illustrated:
    ...the blue strips being the added fins (these wouldn't actually be blue - just used that color to make it easy to spot).

    Earlier in the the thread you offered 3D printing as a possible solution. I've never used a 3D printer, but you got me curious... rather than making a removable case, would it be possible to print a harder plastic layer directly onto the unit? Seems that would allow it to be much thinner, while still providing the hardness needed to protect it.

    ...also, if any of you do add your own coating to the Nabu, be sure to cover the screen with something easily removable first, so you don't accidentally coat that too. :stuck_out_tongue_winking_eye:
  11. Neight

    Neight New Member

    I got my RMA yesterday, I plan on sending it back tomorrow probably.

    I feel the same way you do, if I send it back for a replacement, I'll just get another one that will look the same after another week. Also, I really hate to give up my Serial #1000 :)
  12. Mapsle

    Mapsle Well-Known Member

    Printing onto it wont work that well. First of all you would have to position it really precise in the printer and second, you won´t get a good connection between the two materials, as you apply a warm plastic on already cold material.

    Adding a spray layer or something of this kind may be the only good solution everybody can do themselves. (Btw. you stole my idea from page 4 :stuck_out_tongue_winking_eye:)
  13. Adrestia716

    Adrestia716 Member

    The Fitbit Flex is only 99.95 so the price point for the Nabu is not competitive if the Nabu has the level of hardware issues that's being discussed here... So the "The Nabu is only $99" argument falls flat with me...
    Zero_Range likes this.
  14. HaltusKain

    HaltusKain Well-Known Member

    Whoops, sorry about that. >_>

    Anywho, good luck, all. Problems suck, but solutions are out there.
    Mapsle likes this.
  15. jjotc

    jjotc Active Member

    I think Razer knew the issues, (MHO).
    Dimscene likes this.
  16. Mapsle

    Mapsle Well-Known Member

    Hey np, it´s funny that we came to the same solution. :D
  17. gat0rfan78

    gat0rfan78 New Member

    Wow!! I was just killing time waiting on the pre-order to begin and came across this thread. I never knew it was wrapped in soft rubber. When I saw is at CES this year, it looked to be hard plastic. However, it was in a case and wasn't where I could get my hands on it.

    The next hour will be a long hour of debating on whether or not to pull the trigger..
  18. nmonaco981

    nmonaco981 New Member

    Hearing all this makes me sad. I had high hopes for this
  19. himarvin

    himarvin New Member

    I received my invitation to TRY to buy it, but reading this makes me not want to WASTE $80 if its going to fall apart in a week... What would it look like in a month, or even a year. Thought RAZER made quality...
    Last edited: Dec 16, 2014
  20. holja

    holja Member


    What also gets me is that on the last few pages a lot more people chimed in with pictures. This doesn't seem to be an issue that only affects 10/5000.
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