razer surround 7.1 not working code | Razer Insider

razer surround 7.1 not working code

  • 31 December 2021
  • 2 replies
  • 211 views

So i recive this morning my blackshark X v2 and the code inside of the package don't work with the application the headset was buy in amazon yesterday

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2 Replies

Userlevel 7
Double check that you are not mixing up letters and numbers, like~~~
'O', '0': 'O' for Oscar or number 0
'I', 'l': Capital 'I' for India or lower case 'l' for Lema. But then again all letters are capital cases.

Try using English US keyboard format
We have seen in the past where other English keyboards do not work.

If it still does not work, wait for one of the official RAZER support to get through to you through this thread and, prepare the followings~~~

  • Name
  • S/N
  • P/N
  • Photo of proof of purchase (legal receipt)
  • Photo of activation code
  • Email address &/or RAZER ID used for registering your RAZER product
Userlevel 5
@matteo923 Can you send me a photo of your card along with a screenshot of the error message saying that the code is invalid? That way, I can check on it from my end and assist you accordingly. Let's pick things up from there.

*Thread locked to curb the conversation to PMs.