Razer Surround Pro - Failed activation | Razer Insider

Razer Surround Pro - Failed activation

R
Hey guys!

I bought a hammerhead and with it came the activation code for the Razer Surround Pro, I went to activate it 06/07 and it is giving me an invalid activation code error.
I am 100% sure that I am entering the correct code and it is the first time that I am using it, since I just scratched the voucher.
I opened a support ticket in 06/07 and nobody answers me, I would like help.

Regards,
Barros
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4 Replies

Razer.Caziel
Userlevel 7
Please PM me your ticket number and a screenshot of the error message. I'll take it from there.

*Moving this to the support boards for visibility.
R
Razer.Caziel
Please PM me your ticket number and a screenshot of the error message. I'll take it from there.

*Moving this to the support boards for visibility.

Attached the creenshot
1 Attachment
L
ich habe das gleiche proplem
Razer.Caziel
Userlevel 7
RaJaBa21
Attached the creenshot

Send those to me via PM. From the looks of it, you got the wrong app. Download Razer Surround Pro from here and let me know if the problem persists.
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