Razer Synapse 2.0 & 3.0 Recognize different devices... | Razer Insider

Razer Synapse 2.0 & 3.0 Recognize different devices...

  • 3 March 2019
  • 1 reply
  • 5 views

So I've been using a Razer Blade for the past year or so and I've had Synapse 2.0 installed. Everything works fine. I have a Naga Epic Chroma that I use in tandem for gaming and it works perfectly well with Synapse 2.0.

Just built a new PC and bought a Black Widow Elite to go along with it. Downloaded Synapse 3.0 and the Black Widow Elite is instantly recognized. However, the Naga Epic Chroma is not being recognized.

Whelp, I thought hey, lets uninstall Synapse 3.0 and install Synapse 2.0. Synapse 2.0 instantly recognized my Naga Epic Chroma but now my keyboard isn't being recognized...

TLDR:
Synapse 2.0 recognizes my Naga Epic Chroma
Synapse 3.0 recognizes my Black Widow Elite

I've tried, reinstalling, trying different usb ports (theres only so many), updating drivers

What am I doing wrong? I don't want to have two of these things running in the background.

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1 Reply

have same problem with another mouse : trinity, don't recognize on synapse v2 where i spend most time to make my macro for my naga epic chroma, so sad to lose all my setting, if all their products don't have retro-compatibility, will buy a corsair next time :((((((