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Razer synapse 2.0 not detecting my razer kraken 7.1 v2

Discussion in 'General Discussion' started by Pancakee, Jun 4, 2020.

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  1. Pancakee

    Pancakee New Member

    I had this headset for a couple years and out of a lot of attemts i have been able to connect it only once about 2 years ago. Now when i wanted to change some volume settings, i couldnt becouse i says that i have to connect a razer synapse enabled device, even though razer synapse 3.0 detects it and says that razer synapse 2.0 is required to acces the settings. I would really apreaciate some help as I have already tried reinstalling razer synapse 2.0 multiple times and tried reinstalling drivers.
    pancholr likes this.
  2. FiszPL

    FiszPL Well-Known Member

    Try to remove krakens from OS in device manager, and use a CCleaner to cleanup your OS and registry, unplug your headset. After reboot plug it in.
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