*Warning* I use a mac and I think this is a software issue with OSX
Hello, I have owned a razer DeathAdder elite now for 6 months and while I have run into problems before, nothing like this has happened. I have just updated my Mac Software to the newest version, which is MACOS Big Sur. My mouse no longer shows up on razer synapse, and no matter how many times I restart my computer, or unplug and replug my mouse It always says, "Please connect a Razer Synapse Enabled Device." Has anyone else been having this problem ever since they moved to OSX Big Sur? Does anyone have any solutions?
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Userlevel 7
- Razer Support
- 7595 replies
-
23 November 2020
Hey there! The Razer Synapse 2.0 is compatible until Mac OS version 10.14. As of now, Synapse 3.0 will work on Windows operating systems. We don't have an official word when will the newer version of Mac OS be supported. Feel free to send me a PM should you need additional assistance. I'll be locking this thread now.
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