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Razer Synapse 3.0 Bug

Discussion in 'Razer Support' started by AndrewMO, Apr 30, 2020.

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  1. AndrewMO

    AndrewMO New Member

    Hello I have a problem with Razer Synapse 3.0. I'm playing CS:GO and when I press CTRL + SHIFT + A it's only crouching and not moving left.[CTRL SHIFT A combination is not working]; I quit all application thinking that it might be a shortcut but it isn't. In the end i quit Razer Synapse and then it worked. Any fixes for this?
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Have you updated your Razer Synapse 3.0? Please sign in as a guest user and see if the persists. Feel free to send me a PM together with your keyboard's serial number should you need additional assistance.
     
  3. AndrewMO

    AndrewMO New Member

    Hello, I've tried logging in as a guest and the problem is still here. I cannot use CTRL SHIFT A while Synapse 3.0 is running
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for the update. Were you able Please send me a PM together with your device serial number and Razer Synapse 3.0 version. I'll pick it up from there.
     
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