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Razer Synapse 3 boot up makes TV lose signal??

Discussion in 'Razer Synapse 3 Beta' started by Povell42, Oct 31, 2019.

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  1. Povell42

    Povell42 New Member

    When my Synapse 3 program boots up, my LG C9 TV lose video signal. I need to either change inputs and then back, or turn the HDMI deep color setting off or on, for the signal to come back on the TV. Sometimes turning the TV power off and then back on works, but not all the time.

    Through many tests I have identified the issue to be the Synapse software booting up for sure. This happened on my older Vizo TV as well. My LG was not having this issue until roughly last week. Now it does it everytime I boot up the software. So annoying and frustrating. I can't find others having this issue. Any help or suggestions would be great. Thanks!
     
    Last edited: Nov 1, 2019
  2. BlackFireDragon

    BlackFireDragon Well-Known Member

    It's really strange. Can you tell if you have all up to date windows updates and gpu drivers ? Alsp will great if you cheack when you uninstall synapse change anything. Please provide also some info about what you use windows version, build, what gpu you have and what version of drivers you use, what motherboard you use and what razer devices you have connected.
     
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