Razer Synapse 3 not adding games to link

Discussion in 'Razer Synapse' started by RaTalDI_Arozlai, Aug 13, 2019.

  1. RaTalDI_Arozlai

    RaTalDI_Arozlai New Member

    Hallo,

    my Synapse 3 does not find ANY of my games.
    I even can not add any games manually!



    Is there any way to convince the Software to do it?
     
  2. BlackFireDragon

    BlackFireDragon Well-Known Member

    Try first to repair it via windows add/remove panel if this dont help try to remove all razer softwere from pc then delete appdata and programfiles "razer" folder and reboot pc next when windows boot download new installer and trry one more time.
     
    pancholr likes this.
  3. RaTalDI_Arozlai

    RaTalDI_Arozlai New Member

    Thank you for your awnser, but that did NOT work. Still no list of games.
     
    FBro56 and MeeM0daz like this.
  4. RaTalDI_Arozlai

    RaTalDI_Arozlai New Member

    it resolved it by itself....

    I installed APEX on my system and suddenly nearly all my games appeared in Chroma and Synapse 3.
    Dont ask me way?!?
     
  5. Costin2019

    Costin2019 New Member

    Does it works today ?:wink_: I was happy too for one evening when some games were recognized (less PUBG) and the next day all was the same..No game detected to be linked...Still have this problem...:frown_:
     
    FBro56 and MeeM0daz like this.
  6. Sye_The-Vie

    Sye_The-Vie Active Member

    Sometimes just best to re-install the Windows OS.
    Which fixed my issue
     
  7. Costin2019

    Costin2019 New Member

    Reinstalling all my apps and OS for a bugged software ? No sir..I'll better put al this Razer gear in "dumpster mode" and buy something much,much reliable...
     
    0V3R_K1LL and Sye_The-Vie like this.
  8. Sye_The-Vie

    Sye_The-Vie Active Member

    Options and opinions are always valid. I'll stick with RAZER
     
    MeeM0daz likes this.
  9. Costin2019

    Costin2019 New Member

    :smile_: I've a ticket to their support team regarding this issue.. If I don't get a soluțion in a reasonable period of time, I'll start returning all the Razer stuff back to merchands... Don't like to waste my time... :smile_::smile_::smile_:
     
  10. tmGrunty

    tmGrunty New Member

    I have the very same problem now.
    I already tried re-installing the Synapse software and before that I manually cleared all previoous filed including the registry.
    Nothing seems to help.
     
    FBro56 likes this.
  11. Costin2019

    Costin2019 New Member

    Still no answer for me but anyway, welcome to the club... Maybe these days we'll have a solution, but I doubt this.. This issue was raised from december 2018...so...
     
    MeeM0daz and FBro56 like this.
  12. tmGrunty

    tmGrunty New Member

    It only oocured for me yesterday.
    Before that it working as it shoud.
    I'm suspecting that it has something to do with the latest Window 10 update to build 1903.
     
  13. Costin2019

    Costin2019 New Member

    Mine was too.. just sudden death..:frown_::frown_::frown_:o_O
     
    MeeM0daz and FBro56 like this.
  14. BlackFireDragon

    BlackFireDragon Well-Known Member

    Can you try to download windows creation tool from microsoft website and make a update ? This will not delete or erase any data/apps installed just reinstall system files.
     
  15. Costin2019

    Costin2019 New Member

    Hi, did it .. Running now 1903..Same behavior as with the previous version of win 10..
     
  16. BlackFireDragon

    BlackFireDragon Well-Known Member

    If reinstall of 1903 dont help you can also try to go back to 1809 and see if on previous build you have the same issue
     
  17. Costin2019

    Costin2019 New Member

    Hi.
    As I said, I've had the Synapse3 installed on 1809, worked a couple of days then stopped detecting games. Today I'd updated to 1903, still the same games detection issue...
    Regards,
    Costin
    PS : reinstalling Synapse3 didn't solve the problem...
     
    MeeM0daz, FBro56 and 0V3R_K1LL like this.
  18. BlackFireDragon

    BlackFireDragon Well-Known Member

    Can you write what games you have issue and what launcher you use ? Also cheack you have all windows updates installed on pc.
     
  19. Costin2019

    Costin2019 New Member

    Hi... All games I have are on Steam... At a certain moment Synapse3 detected all of them besides Pubg then stopped detecting ANY of them.. As I said my Windows 10 is up to date, but Synapse3 still don't detects my games...
     
    MeeM0daz and FBro56 like this.
  20. BlackFireDragon

    BlackFireDragon Well-Known Member

    Ok can you tell me if steam or game reinstall also dont fix it. When the issue start you remember what update or softwere was installed ? any info can help to find the couse of the issue.
     
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