Razer Synapse 3 not detecting switch from AC to battery...

Discussion in 'Razer Support' started by GR8-Ride, Aug 2, 2018.

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  1. GR8-Ride

    GR8-Ride Member

    Dear Razer support team,


    Here is something that I just noticed this week with my new Blade 15 (1070, 512GB, 144Hz 1080p display). When I unplug the laptop, Synapse 3 will not switch from Plugged In profile to Battery profile. About the only thing I have set to operate any differently is I switch my RGB lighting on my keyboard to OFF, and my Razer logo from Breathing to OFF.

    Windows 10 detects the switch from AC to battery just fine, as other apps (BatteryBar Pro et al) all make the switch from AC to battery just fine.

    Synapse 3 is updated to the latest version. If I reboot with the power off, then Synapse 3 will detect the power is on battery, and shut the keyboard / logo lights off, as expected.


    Patrick
     
  2. FirePenguin

    FirePenguin Well-Known Member

    Hi! Sent you a PM regarding this.
     
    freakydoctor likes this.
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