Razer synapse 3 not opening/ telling me to log in then proceeding to not load | Razer Insider

Razer synapse 3 not opening/ telling me to log in then proceeding to not load

L
I have tried everything to get this to work. Uninstalled and Re-installed synapse Itself over 5 times. Deleted all the folders after uninstalling, re-installed the drivers for my blackwidow. Absolutely nothing will work, it still tells me to log in/launch synapse. I click launch synapse nothing opens. I click log in to razer to get started, something pops up and says loading but will not move farther (let it sit overnight and when I woke up it still said loading). Again I have searched up everything and even called razer support but got no answer. PLEASE HELP ME.
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12 Replies

O
Same here it tells me to log in, i log in, it works, i keep razer central opened, i launch razer synapse and it tells me to login again in razer central.
G
I am having this exact same problem!
X
for me it opens synapse, but its a black screen except for those little buttons:
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O
xxredbunnyxx
for me it opens synapse, but its a black screen except for those little buttons:

im having the same issue. cant use my headphones sense they wont log into synapse...
X
ONYXradioHalay749
im having the same issue. cant use my headphones sense they wont log into synapse...

I fixed it by restarting my pc... idk if its gonna work for you too
L
LoganPeters0606
I have tried everything to get this to work. Uninstalled and Re-installed synapse Itself over 5 times. Deleted all the folders after uninstalling, re-installed the drivers for my blackwidow. Absolutely nothing will work, it still tells me to log in/launch synapse. I click launch synapse nothing opens. I click log in to razer to get started, something pops up and says loading but will not move farther (let it sit overnight and when I woke up it still said loading). Again I have searched up everything and even called razer support but got no answer. PLEASE HELP ME.
L
Same here started today uggg
N
Same problem Here as well!
Q
It is obvious that several folks have problems with Razer's software and Razer does nothing.
M
the way i fixed it was going to task manager and closing anything related to razer. then i ran razer synapse as administrator and it worked
M
I found a solution for it I hope it works for you too.
1. Go to Add or remove programs.
2. Search for Razer Synapse.
3. Modify it (it will open the Razer Installation Program)
4. It should have an update for you to manually start it.
After the update I didnt know it had, it worked after the login.
Razer.Caziel
Userlevel 7
Hello everyone! Has this been resolved yet? If not, try to isolate the issue by following the steps from this link. Should the problem persists, please send me a PM.

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