Razer Synapse 3 turns off my PC completely | Razer Insider

Razer Synapse 3 turns off my PC completely

  • 1 August 2020
  • 0 replies
  • 46 views

after some troubleshooting my PC shutting down randomly, I took to notice it happened upon clicking my left mouse button. I have checked every possible thing that could be wrong until I uninstalled all my razer software. it worked with no issue, and now when I try to install razer Synapse or cortex my PC shuts down instantly. Nothing else is causing this issue and I am wondering if it is happening to anyone else.Below are the errors I get installing Synapse

code:
Description
Faulting Application Path: E:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Razer Synapse Service.exe
Application Version: 1.0.0.0
Application Timestamp: 5ee388ea
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.18362.959
Fault Module Timestamp: 51671cfe
Exception Code: c000041d
Exception Offset: 001143d2
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Additional Information 1: e1c9
Additional Information 2: e1c9d2e953d629fe2832553d6e32a04f
Additional Information 3: e46c
Additional Information 4: e46c9a1a67e0c2afa3c6f1b72a3f638a

Extra information about the problem
Bucket ID: 0ffe0e8aa76a071011e84aa84743494d (1290363379852200269)

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code:
Description
Faulting Application Path: C:\\Program Files (x86)\\Razer Chroma SDK\\bin\\RzSDKService.exe

Problem signature
Problem Event Name: BEX
Application Name: RzSDKService.exe
Application Version: 2.8.2.51
Application Timestamp: 5eeb662e
Fault Module Name: ucrtbase.dll
Fault Module Version: 10.0.18362.815
Fault Module Timestamp: bea5fce0
Exception Offset: 0009caa2
Exception Code: c0000409
Exception Data: 00000005
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Additional Information 1: ed42
Additional Information 2: ed42994bc95b4e792fff4decee1dc987
Additional Information 3: 2f34
Additional Information 4: 2f3459f5a8fadd4e85e41911fa4507e6

Extra information about the problem
Bucket ID: b5cd26462deb197087fae973aef43fce (1727950090115760078)

-----------------------------------------------------------------------------------------------------------------------
code:
Description
Faulting Application Path: E:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: Razer Synapse Service.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 5ee388ea
Problem Signature 04: SimpleInjector
Problem Signature 05: 3.1.2.0
Problem Signature 06: 566ea844
Problem Signature 07: 22c
Problem Signature 08: 35
Problem Signature 09: SimpleInjector.Activation
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 7032
Additional Information 2: 703248976da68959faeebb7f60994023
Additional Information 3: a321
Additional Information 4: a321e999eb549f85b6d038b6b9ab4067

Extra information about the problem
Bucket ID: 3b704c2652d82f79a1e01f953082d3d8 (1288064219052430296)

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