Razer Synapse and Cortex keep Logging me out | Razer Insider

Razer Synapse and Cortex keep Logging me out

  • 11 January 2022
  • 3 replies
  • 37 views
A
Hello everyone, i have a Problem with my Razer stuff... When i turn my pc on today razer said i have to Login, then i Logged me in and after 3 Minutes it Logged me out. And even the Lights from my Mouse and Keyboard wont light up or it wont light up my Light setting. Yeah in general its Logging me out and when i want to Login its Logging me out idk why i had this Problem once but its repaired itself, and the Servers are not down or something. maybe someone know how to fix that cause its annoying
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3 Replies

Sye_The-Vie
Rank
Userlevel 7
When running the Synapse Windows application, there should be a check box to remember your password.
Otherwise do you have some sort of cache / cookies cleaner app running in the background?
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
A
Sye_The-Vie
When running the Synapse Windows application, there should be a check box to remember your password.
Otherwise do you have some sort of cache / cookies cleaner app running in the background?



Hello, Thanks for your answer!
I have this little checkbox on and its still keep loggin off, and i dont have some Cache or Cookies Cleaner app
Razer.Speedcr0ss
Userlevel 7
Amazoninteractivesolo283
Hello, Thanks for your answer!
I have this little checkbox on and its still keep loggin off, and i dont have some Cache or Cookies Cleaner app


That's odd. Have you contacted our Support Team? If you haven't, please click this link or send me a PM including your computer MSinfo and Synapse 3.0 logs. Save the files via Google Drive or any online drive account, then paste the link in your PM. I’ll be locking this thread now to divert our conversation privately.
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