razer synapse application doesn't open [Resolved!] | Razer Insider

razer synapse application doesn't open [Resolved!]

  • 7 October 2020
  • 3 replies
  • 2 views
R
after the recent update (in which for me it didn't finish updating at all. it was stuck halfway and wouldn't budge) the app won't open now. i tried task managering it, didn't work. i tried uninstalling and reinstalling it, but now all it says that it "failed to start" and when i retry nothing happens.

has anyone else come across this problem? if so, does anyone have a solution?
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3 Replies

Razer.Caziel
Userlevel 7
Try to reinstall or update these and perform a clean installation of the app by following this guide. Shoot me a PM if the problem persists so I can help you further isolate the issue.

- Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
- Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
- Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
- Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
- Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
- Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
R
it worked! thank you so much!
Razer.Caziel
Userlevel 7
Don't mention it. I'll be locking the thread as resolved, but feel free to shoot me a PM should this ever reoccur. 🍻
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