Razer Synapse can`t change or modify basic Spatial Audio Modes | Razer Insider

Razer Synapse can`t change or modify basic Spatial Audio Modes

  • 23 July 2021
  • 6 replies
  • 245 views
P
Hey Team,


Here is my issue. Purchased a Blackshark V2 pro not so long ago, everything is great with it everything is working, but for some odd reason in Synapse whenever I go to mixer turn on spatial audio, on the right side the 3 basic spatial audio mode comes up `` Game mode,movie mode, music mode``.

Now somehow someone did change the spatial setting for game mode and now its all messed up. I tried to reset the mode but nothing will happen to it, and as soon as I change it it creates a custom mode. Which would be okay, but anytime my headset disconnect from the computer ( I walk too far from the PC or I just turn on the PC) it goes back to Game mode which still all messed up so now I have to go to synapse and change the mode aaaaaalways.

Does anybody had this issue or have any solution for it?

I took a screen shot so you guys can see that the ``Game Mode Spatial Audio`` its more leaning to the left, and again if i hit reset on bottom right nothing will happen..
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6 Replies

S
Hi,

I am facing a similiar issue here as well with black shark v2 pro.
Here is my screenshot.
I believe this is a software issue and hope they fix it ASAP.

K
Hello,

I have been facing the same issue here,
attached a screenshot here in case u guys need it
Hoping the problem will be solved any time soon, thanks

B
Today update fixed this issue
S
Did the update fix the issue for you guys?
Mine is still showing 5 channels instead of 7.
The 2 rear channels are still overlapping.
B
Its show 5 channels but at least they are correctly positioned, not like in the first picture
S
Se73NBrosWorkeR
Did the update fix the issue for you guys?
Mine is still showing 5 channels instead of 7.
The 2 rear channels are still overlapping.


Did you manage to fix this issue? I've been chatting to Razer support about this since July(!) and they are now telling me that 5 virtual channels (with overlapping rear channels as you have shown) is how it is meant to be. I don' think that's true, as I remember there being 7 virtual speakers, and also there is a lot of evidence in youtube videos showing that Game mode should have 7 non-overlapping speakers!

My support experience since July has been extremely disapponting!
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