Razer synapse doesn't open | Razer Insider

Razer synapse doesn't open

  • 10 February 2020
  • 2 replies
  • 1 view
G
I have razer kraken 7.1 2019. I want to enable 7.1 sound, but can't open razer synapse... After install razer synapse I logged in my account, then synapse is updates and going to system tray. When I click on synapse icon -> "Open razer synapse" hothing happens. My system config is:
OS: Windows 10
gpu: amd rx 580 8gb
cpu: intel xeon 2690
16gb ram
Device: Razer kraken 7.1 2019
I'm trying to reinstall this program, reinstall windows, install on another pc. Nothing helped.
Same situation:
A lot of people write about this problem in comments... Why razer doesnt fix this problem?
This topic has been closed for comments

2 Replies

R
greatMiddleYellow570
I have razer kraken 7.1 2019. I want to enable 7.1 sound, but can't open razer synapse... After install razer synapse I logged in my account, then synapse is updates and going to system tray. When I click on synapse icon -> "Open razer synapse" hothing happens. My system config is:
OS: Windows 10
gpu: amd rx 580 8gb
cpu: intel xeon 2690
16gb ram
Device: Razer kraken 7.1 2019
I'm trying to reinstall this program, reinstall windows, install on another pc. Nothing helped.
Same situation:
A lot of people write about this problem in comments... Why razer doesnt fix this problem?

Man I've got the same problem! Damn Razer doesn't help at all.
This is my Thread, read it, and you will see I've got the exact same problem.
Shame on Razer.
/issues-with-razer-7-1-surround-and-synapse-2-3-0.55314/
Razer.Speedcr0ss
Userlevel 7
greatMiddleYellow570
I have razer kraken 7.1 2019. I want to enable 7.1 sound, but can't open razer synapse... After install razer synapse I logged in my account, then synapse is updates and going to system tray. When I click on synapse icon -> "Open razer synapse" hothing happens. My system config is:
OS: Windows 10
gpu: amd rx 580 8gb
cpu: intel xeon 2690
16gb ram
Device: Razer kraken 7.1 2019
I'm trying to reinstall this program, reinstall windows, install on another pc. Nothing helped.
Same situation:
A lot of people write about this problem in comments... Why razer doesnt fix this problem?


Hey there! Thanks for sharing your Synapse concern here. Please send me a PM together with the email address associated with your Razer Synapse account. I'll pick it up from there.
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