Razer Synapse Enabled Device (Mac OS) | Razer Insider

Razer Synapse Enabled Device (Mac OS)

  • 9 January 2021
  • 8 replies
  • 558 views
T
Hey everyone,

Just recently purchased the Basilisk V2 mouse, and the Huntsman Mini keyboard for day trading stocks. I went ahead and downloaded the Razer Synapse software so that I can sync all of my devices with my IMac but I keep receiving and error, "Please Connect A Razer Synapse Enabled Device", as if they are not able to locate any of the devices I have connected. I have opened and closed the Synapse software, received the latest update, and even attempted to disconnect and reconnect my devices with the program running and still nothing has been detected.

Has anyone else ran into this problem? If so, how were you able to fix this issue? Any help would be greatly appreciated.
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8 Replies

FiszPL
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Userlevel 7
Badge +1
Basilisk V2 uses newer Synapse 3 version, which is not available on MacOS (WHY?!).
Sye_The-Vie
Rank
Userlevel 7
Follow up from @FiszPL comment
Synapse 3 is not compatible with MacOS

To all Insiders and non members; do not use this forum to start another "I haT3 RAZER!!" discussion
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
J
fantastic. I just got my viper ultimate and I can't even use it.
ItsHerobrine
Userlevel 4
FiszPL
Basilisk V2 uses newer Synapse 3 version, which is not available on MacOS (WHY?!).

Honestly, they really need to port Synapse 3 to Linux and MacOS
https://hypixel.net/proxy/BcmjTIO1D5wqd006QB5C1e%2BzTGBWqBqmOznPjcDmX3LATaJpY7H2gM%2BXcnVyY6zT6mny6ygpIbnc%2FjXL0PDkOR%2FIONnef%2FImpBUI0mRRjKEkrV4Z2MajJw%3D%3D/image.png What ever you make Razer, just make it in mercury white too.
Sye_The-Vie
Rank
Userlevel 7
Jcksnshw
fantastic. I just got my viper ultimate and I can't even use it.

Not quite 100% true

If I'm correct, you can still use the RAZER products like normal, it is that special features from Synapse 3 which you won't have access to.

Special features like~~

  • Light effects
  • Key changes + macro settings
  • Mouse acceleration configs
  • X+Y horizontal and vertical aspects

Of course without these interactions RAZER products are just an ordinary hardware, but do not lose hope.

Otherwise, Windows is waiting for you~~~
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
FiszPL
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Userlevel 7
Badge +1
Jcksnshw
fantastic. I just got my viper ultimate and I can't even use it.

Yes... and no. Mouse will work WITHOUT any driver/software, just like a normal mouse, but you cannot rebind your keys or change Chroma lightning.

For MacOS users there's an small project (forked from Linux OpenRazer project) which let you to change some settings: https://github.com/1kc/razer-macos
1
FiszPL
Yes... and no. Mouse will work WITHOUT any driver/software, just like a normal mouse, but you cannot rebind your keys or change Chroma lightning.

For MacOS users there's an small project (forked from Linux OpenRazer project) which let you to change some settings: https://github.com/1kc/razer-macos


Do they have one for other things apart from color? I want to change my mouses de-bounce time without buying a new mouse. If there is any software on Mac that can change that than please let me know.
FiszPL
Rank
Userlevel 7
Badge +1
Debounce time change is not possible even through Synapse (it's actually controlled by mouse firmware).
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