Razer Synapse Failed to Start | Razer Insider

Razer Synapse Failed to Start

  • 29 April 2020
  • 6 replies
  • 249 views
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I have tried to repair, uninstall and reinstall, and modify the app but it still says failed to start. Please help
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6 Replies

I
I am having the same issue. I just picked this up today. How fustrating.
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for posting your concern here. What's your Razer Synapse version? Please send me a PM. Let's continue from there.
R
hogy a gecibe kell megcsinálnom ezt a szart h jó legyen?
Razer.Speedcr0ss
Userlevel 7
raazalghul
hogy a gecibe kell megcsinálnom ezt a szart h jó legyen?


Hey there! How can I help? Please communicate with me in English so I can better assist you.
O
Hi Raazalghul! I am not sure the version of Synapse or Cortex, as it is not listed on the Failed to Start splash. However in the installer for Cortex it says I have an update and my current version is 9.8.23.1225 and the Latest version is the same.
For Synapse it says I have version: 3.5.0610.060513, then it lists the latest as the same.
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Ensure that you are using your personal computer and connected to your home network to avoid any restrictions due to privacy/security reasons. Also, check whether your anti-virus or firewall isn't blocking any Razer-related files. Should the issue persists, please follow the steps on the links below and see if it helps:

a. Razer Synapse is unable to open or launch. How do I fix this?
b. Razer Cortex is unable to launch.

I'll be locking this thread now. Feel free to send me or other mods a PM or visit our knowledge base should you have questions or concerns.
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