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Razer Synapse not working

Discussion in 'General Discussion' started by Eddiebatista, Sep 7, 2016.

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  1. Eddiebatista

    Eddiebatista New Member

    Hello, My Razer Synapse wont update. I uninstall and did a new install still nothing. it says unable to update please check if your internet is connected. Im running windows 10 64. my firewall is off and antivirus is also off. please help i have several Razer devices but with out synapse cant make changes to any of them.
  2. Vaypron

    Vaypron Well-Known Member

    Please contact Razer Support. They should be able to help you.
    You can use the Submit Feedback button within Synapse as well, to convey bugs directly to the developer.
    Btw this is not a support forum!
  3. Dylan_Ma

    Dylan_Ma Member Staff Member

    Hi @Eddiebatista, as mentioned by @Vaypron, do drop a message to our Support Team so that they assist you with this issue.

    I'll be locking this thread, if you require any further assistance, do feel free to contact me directly.

    Do note that Razer Insider is not a Support Forum.
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