Razer Synapse PAGE_FAULT crash: rzudd.sys | Razer Insider

Razer Synapse PAGE_FAULT crash: rzudd.sys

  • 12 June 2019
  • 5 replies
  • 116 views

Hi there,
I keep getting a blue screen error that says:
PAGE_FAULT_IN_NONPAGE_AREA
What failed: rzudd.sys

Now since that happened a couple of times, I have since uninstalled and reinstalled:
Razer_Synapse_Installer_v2.21.21.1.exe

It is for my Razor Anansi keyboard - RZ03-0055 Gaming keyboard

Is there anything I can do to fix this issue as the Razor software now doesn't want to work at all...
Thanks

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5 Replies

Userlevel 3
Is your OS already fully updated? Also, are you on Mac or Windows?
Sorry about not mentioning my OS - Windows 10 and it is fully up to date - the OS and all of the drivers.

Also, razer had an update this morning which seems to have fixed the issues I was having, or at least it seems to have so far...

Also, Razer software now says 2.21
Userlevel 3
LordSavvart
Sorry about not mentioning my OS - Windows 10 and it is fully up to date - the OS and all of the drivers.

Also, razer had an update this morning which seems to have fixed the issues I was having, or at least it seems to have so far...

Also, Razer software now says 2.21

I see. Not sure what happened but I would have also suggested a clean reinstallation of Synapse. Nonetheless, it's good to hear that it has been fixed. Should you have other concerns, feel free to let me know. :wink_:
Hi again,
It started again with the same error: PAGE_FAULT_IN_NONPAGE_AREA What failed: rzudd.sys

I have since uninstalled Synapse and not a single crash for over 3 weeks. There is something going on with Synapse and Windows 10, for me anyway.

Any ideas as to what I can do?
Thanks
Hi again,
It started again with the same error: PAGE_FAULT_IN_NONPAGE_AREA What failed: rzudd.sys

I have since uninstalled Synapse and not a single crash for over 3 weeks. There is something going on with Synapse and Windows 10, for me anyway.

Any ideas as to what I can do?
Thanks