razer synapse stuck on this screen/ even with razer product plugged in!!!!

Discussion in 'Razer Support' started by CANAANP, Dec 26, 2018.

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  1. CANAANP

    CANAANP New Member

  2. FatKidWanderer

    FatKidWanderer Well-Known Member

    What Razer devices you have in there? Can you send us the serial number/s of your product/s through PM? Let's continue from there.
     
  3. CANAANP

    CANAANP New Member

    sure i have a razer headset and that's it/ kraken v.2/
     
  4. FatKidWanderer

    FatKidWanderer Well-Known Member

    Got it. Can you provide us the serial number of your device through PM? Let's continue from there.
     
  5. CANAANP

    CANAANP New Member

    sure can how do i pm you. i can not find the button for it? sorry im new to this website.
     
  6. Jenjar

    Jenjar Well-Known Member VANGUARD

    Go to his profile by clicking on his profile picture or name, then go into the information tab on his profile and click the "Start a conversation" line of text that is in green ;).
     
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