Razer Synapse Update

Discussion in 'Razer Support' started by Pilot640, Oct 25, 2021.

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  1. Pilot640

    Pilot640 New Member

    I updated the Synapse software and now whenever I open the app, I get a blank screen.
    All I want to do is change the DPI of my Basilisk and the RGBs and I cant do that. The app was fine before the update, although I have a feeling it might be my system administrator blocking the update.
    Fireonfire6 likes this.
  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    Are you using a personal computer and connected to a home network? For now, isolate the behavior of your Synapse by performing a clean reinstallation. Do send me a PM, should the problem persists.

    I'll be locking this thread now.
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