Razer Synapse v3.0 will not run | Razer Insider

Razer Synapse v3.0 will not run

  • 2 December 2020
  • 3 replies
  • 88 views
Q
Issues with Razer Synapse not being able to start - Microsoft .NET Framework issue states

Unhandled exception....COuld not load file or assembly 'Rsy3_AudioAppsSTreamsWrapper.dll' or one of its dependencies.

Have tried reinstalling software, the drivers and the .NET Framework. not sure what else to try. Details on the error are below:

************** Exception Text **************
System.IO.FileNotFoundException: Could not load file or assembly 'RSy3_AudioAppStreamsWrapper.dll' or one of its dependencies. The specified module could not be found.
File name: 'RSy3_AudioAppStreamsWrapper.dll'
at Synapse3.UserInteractive.ApplicationStreamsEventHandler..ctor(IAccountsClient accountEvent, IApplicationStreamsEvent appStreamsEvent)
at Synapse3.UserInteractive.HiddenForm.<HiddenForm_Load>d__20.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_0(Object state)




************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4300.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Razer Synapse Service Process
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Razer/Synapse3/UserProcess/Razer%20Synapse%20Service%20Process.exe
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4300.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4300.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 10.0.0.0
Win32 Version: 14.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Deployment
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Deployment/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
----------------------------------------
PresentationFramework
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4300.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4300.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
PresentationCore
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4300.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Xaml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4300.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Common.DeviceCallbacks
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Razer/Synapse3/UserProcess/Common.DeviceCallbacks.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
This topic has been closed for comments

3 Replies

Razer.Speedcr0ss
Userlevel 7
Hi Quagsquire! Thanks for creating this thread. Was everything covered? Please send me your Razer Synapse 3.0 log files by following the steps here so I can forward them to our devs. Save the file via Google Drive or any online drive, then paste the link in your message. Let's continue our conversation there.
F
This is the same thing happening to me. I’ve tried every uninstalling and reinstalling step by step I could find! I bought 4 freakin Razer products after using them at families house. He said it was a easy set up for him. We both run on windows 10 and have identical computers! Were you able to fix the issue? I’m pulling my hair out and about to sell it all! I haven’t found the help I need anywhere!
Razer.Speedcr0ss
Userlevel 7
FullHouseMF57
This is the same thing happening to me. I’ve tried every uninstalling and reinstalling step by step I could find! I bought 4 freakin Razer products after using them at families house. He said it was a easy set up for him. We both run on windows 10 and have identical computers! Were you able to fix the issue? I’m pulling my hair out and about to sell it all! I haven’t found the help I need anywhere!


Please send me your Razer Synapse logs too via PM. Save it via Google Drive, then paste the link in your message.

Hey everyone! Please perform the following and see if it helps:

Disable IPV6:

1. On the start screen, type Control Panel.
2. Press Enter.
3. Select Network and Internet.
4. Select, Setup a new connection or network
5. Select Next.
6. On the left side of the Network and Sharing Center, select Change Adapter Settings.
7. Right-click your network connection.
8. Select Properties.
9. Scroll to Internet Protocol version 6.
10. Un-check the Internet Protocol Version 6 (TCP/iPv6) box.
11. Select OK to save your changes for the selected network adapter.

Disable Firewall:

1. Open Control Panel.
2. Select System and Security.
3. Choose Windows Firewall.
4. Select Turn Windows Firewall on or off on the left side of the screen.
5. Select the bubble next to Turn off Windows Firewall (not recommended).
6. Select OK to save your changes.

Disable Anti-Virus:

1.This varies to the Anti-Virus you are using.
2. On the Start menu, type in "cmd" and run the command prompt as administrator.
3. On the command prompt window, type "powercfg -lastwake".
Run System File Checker (SFC), follow these steps:
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