Razer Synapse won't open | Razer Insider

Razer Synapse won't open

  • 19 February 2020
  • 6 replies
  • 179 views
B
Everytime I try opening Razer Synapse to change my chroma settings all it does is brings me to my account settings. I have tried reinstalling and uninstalling and NOTHING WORKS. I may just be missing something but someone please help.
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6 Replies

B
Redownloaded, DOESNT EVEN OPEN.
B
answer PLZ
J
I'm currently having the same issue with my Razer Cynosa Chroma. The application won't run, and I've already redownloaded it and created an account. I don't see why I'm having an issue.
Razer.Speedcr0ss
Userlevel 7
Hey everyone. Thanks for posting your Razer Synapse concern on our Support board. Please send me a PM together with your current Razer Synapse version. I'll pick it up from there.
F
I wrote an explanation for why the current Razer Synapse 2 install doesn't work here /razer-synapse-2-not-opening.50737/page-3

Use the Razer Surround install instead.

TLDR: a critical file included in the normal Synapse 2 install is severely out of date. The Razer Surround install uses the correct up-to-date file.
Razer.Speedcr0ss
Userlevel 7
funretroCarrotOrange520
I wrote an explanation for why the current Razer Synapse 2 install doesn't work here /razer-synapse-2-not-opening.50737/page-3

Use the Razer Surround install instead.

TLDR: a critical file included in the normal Synapse 2 install is severely out of date. The Razer Surround install uses the correct up-to-date file.


Thanks for providing a reference post. Just to confirm, what link did you use when you tried installing Razer Synapse 2.0? Please check the links below:

• https://www.razer.com/downloads
• https://www.razer.com/synapse-2

If in case you've downloaded Razer Synapse 2.0 using the reference links above and lets you install Razer Surround instead, please send me a PM. Let's continue from there.
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