Hello. I bought a razer tarok chair for christmas and in some way, the wheelbase has cracked, letting the cylinder go through the wheelbase further than it should so it scrapes the floor whatever i do.
I cant find a single way to contact razers support about this, and i cant find where i can buy a new wheelbase.
Can someone help me about this?
the only thing i need is a new wheelbase, where can i buy one and ship it to sweden? (i should get it for free beacause of warranty...)
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Userlevel 7
- Razer Support
- 7595 replies
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7 February 2023
Kubena27
Hello. I bought a razer tarok chair for christmas and in some way, the wheelbase has cracked, letting the cylinder go through the wheelbase further than it should so it scrapes the floor whatever i do.
I cant find a single way to contact razers support about this, and i cant find where i can buy a new wheelbase.
Can someone help me about this?
the only thing i need is a new wheelbase, where can i buy one and ship it to sweden? (i should get it for free beacause of warranty...)
Hey Kubena27! Sorry to hear about what happened to your gaming chair. Please be aware that this is a collaboration product with Zen Gaming Chairs. You can reach out to their Customer Service Team through this email address: [email]support@funnivation.com[/email]. I'll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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