Razer Tartarus V2 controller D-pad sticking / glitch

Discussion in 'Razer Support' started by cpoChiD, Dec 10, 2020.

  1. teguhash

    teguhash New Member

    Hi,

    I've just noticed that the last synapse update mentioned a bugfix for tartarus pro mercury white (the model i own). and I don't get any sticky key problem since that update. don't know whether it's just a coincidence or an actual fix. can anybody with tartarus pro confirm whether they still experience the problem? Thank you
     
    Kriss.LK likes this.
  2. Ripcord_z99

    Ripcord_z99 New Member

    I am looking into buying the Tartarus V2 and was wondering if this issue has been sorted out? I know a workaround is uninstalling Synaps but then I loose all the settings I use extensively on my naga mouse
     
  3. Seegeth

    Seegeth Member

    I will test last synapse update today. (tartarus pro black)
     
  4. Neco2510

    Neco2510 Member

    I dont have a tartarus but I have a huntsman v2 analog that had the same problem and I dont wanna jinx it but since the latest patch I have not had the issue.
    I have only about 2 hours of play test time but it used to occur 3-6 times an hour.
    Fingers crossed it sticks.
     
    Kriss.LK likes this.
  5. Ripcord_z99

    Ripcord_z99 New Member

    Great news please keep us updated, also is the analog switches really as mushy as they say, some compare it to pressing air, no resistance at all? I might be interested in the Tatarus Pro, but the fact that the keys "feel like pressing air" is a bit of a let down
     
  6. Neco2510

    Neco2510 Member

    Feels like pressing air? I obviously missed finger day in the gym and I find them pretty much perfect in the feedback sense.
     
  7. Ripcord_z99

    Ripcord_z99 New Member

    LOL I have no idea thats why I am asking, some people on youtube says they have very little feedback, are the keys clicky or not?
     
  8. Neco2510

    Neco2510 Member

    no they are not clicky, but they have a constant resistance. Clicky keys have absolutely no resistance, then bump, then nothing again. The analog keys feel like they are sprung (which i guess they are).
    Clicky would not work for analog keys since you can change the actuation point.
     
  9. Ripcord_z99

    Ripcord_z99 New Member

    Thanks a mil for all the info, what I actually meant with clicky was are the keys super silent or do they actually give a nice sound while typing?
     
  10. Seegeth

    Seegeth Member

    After 5h of game, works fine, i will test more.
     
  11. Kriss.LK

    Kriss.LK New Member

    Yes finally! It works now :thumbsup:
     
  12. JohnG_

    JohnG_ New Member

    Hello guys!

    So, did this last Synapse update really kill this bug for Tartarus V2 and Pro?

    Thanks! \o
     
  13. Aliceon

    Aliceon New Member

    I can confirm I still have sticky keys on the latest update. I applied the patch over the update and will see if that fixes the issue.
     
  14. Seegeth

    Seegeth Member

    We need to test more, there were already solutions that for some strange reason worked for a few weeks, and then the problem kept coming back.
     
  15. Ripcord_z99

    Ripcord_z99 New Member

    mmmmm paying a premium price for this and having all these issues definitely has put me off from this product, thanks all for all the feedback.
     
    JohnG_ likes this.
  16. JohnG_

    JohnG_ New Member

    I was looking to buy the Tartarus Pro, and I imediatelly ran away after know this situation. This kind of problem is commonlly made by Razer, they just ignore the facts and keep selling the product, even with a big issue like this from Tartarus that persist since it's lauch (2019).
     
  17. teguhash

    teguhash New Member

    i want to update that i've never face any stick key problem since my last post (Oct 17 2021), not even once. hopefully this is actually the fix people have been waiting for long time lol
     
  18. alexxedo

    alexxedo New Member

    So yesterday I took out my tartarus from its box and give it another try with the synapse update.
    I played 2 hours of DeepRockGalactic which was exhibiting the issue rather quickly and did not see the problem occured.
    Note that since my last test, almost all my hardware has changed (CPU,MB,USB HUB) and I updated to Win11 + synapse updates.

    Need more testing I think before calling this a bugfix
     
  19. Muhr1739

    Muhr1739 New Member

    Reinstalled synapse to test, worked for a few days with no errors, synapse did an update after a reboot and issue returned. Back to rewasd for me. (multiple tartarus v2, stuck direction pad)
     
  20. upbizBurgundy666

    upbizBurgundy666 New Member

    “Hyperesponse thumb button” still has the sticking problem.
    Rest of the button is just fine for 2 weeks now.
     
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