Razer Tartarus v2 | Razer Insider

Razer Tartarus v2

  • 1 September 2022
  • 3 replies
  • 7 views

After updating my synapse to the latest one Version 3.7.831.83015 My number 20/space key on my Tartarus keeps on pressing randomly :| anyone have experience this and on how to fix it? Already change did a clean reinstall of my synapse and transferring it to a different USB port but still the same

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3 Replies

Synapse3 is a mess since the previous update. Tartarus v2 and Pro don't even recognize me.
Userlevel 7
Hey ghost0182 and AxolotRazer! Sorry to hear that your device started not being detected by the Razer Synapse 3.0 after installing its update. Did you both try repairing the Razer Synapse 3 or run the Device Detection Troubleshoot tool? Should the issue persists, please submit a ticket to our Support Team through this link: https://support.razer.com/contact-support.
Razer.Speedcr0ss
Hey ghost0182 and AxolotRazer! Sorry to hear that your device started not being detected by the Razer Synapse 3.0 after installing its update. Did you both try repairing the Razer Synapse 3 or run the Device Detection Troubleshoot tool? Should the issue persists, please submit a ticket to our Support Team through this link: https://support.razer.com/contact-support.

Hello, Yes, I already tried all that, I have been with tickets for a long time and there is no solution.