Razer Thresher Ultimate PS4

Discussion in 'Audio' started by Yanashydo, Dec 28, 2017.

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  1. Yanashydo

    Yanashydo New Member

    Hey guys,

    I have a little issue which bugs me for some time. I have got as a present these headset and it is really great, but one thing seems to not work as intended.

    Just the backround of the connections:

    HUB -> PS4 Pro via optical cabel
    HUB -> PC via USB

    Now the problem. It doesn't matter, at which toggle option is HUB set up, it plays the sounds from the both sources PS4 and the PC all the time.

    Example, I have the headset set up for PS4, but all the sounds from my PC comes through, which is kinda weird, because I assume, that toggle switch should just mute all the sounds comming from PC and when the HUB toggle is switched to PC, all PS4 sounds should be muted right?

    Thank you for the info
    Volsong and Nilremagl like this.
  2. sonofbear8752

    sonofbear8752 New Member

    are you able to use your mic when only optical cable connected to ps4?
    i just have a live chat with an agent and turn out that this model have a huge design flaw
    the toggle mode is totally useless
    the agent told me that i have to plug in both usb and optical for the mic to work and if i want use it on pc, i have to unplug the usb and plug in to pc
    there is no need for me to toggle any mode

    huge disappointing after spending so much money on the headset

    it did mention the feature but it is not working as per design
    Base Station wireless receiver included with the Razer Thresher Ultimate to allow easy switching between your console and PC.

    i wanted to escalate to their design team to review it since their agent only follow the exact instruction in the guide book only but i not sure who to contact
    Volsong and Nilremagl like this.
  3. comcata12

    comcata12 New Member

    Hello all,
    I have Razer Thresher Ultimate PS4.
    For some time I have a problem with them, the problem that was not at first.
    I can not control the volume from the headset button.
    With the console off, the button it works, sounds those beeps. When I power on the PS4 Pro, it does not work anymore. I try all connection methods and nothing works.
    Any idea?
    Nilremagl likes this.
  4. comcata12

    comcata12 New Member

    I've solved the problem.
    When my wife made cleaning, she changed the back switch from dongle to PC from PS4.
    Nilremagl likes this.
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